Frequently Asked Questions

Everything you need to know.

Choosing relationship support is a big decision. These are the questions couples ask most often before booking a Discovery Assessment or joining De-Toxic Love.

If you can't find the answer you're looking for, we're happy to discuss it during your free Relationship Discovery Assessment.

Explore the questions below to better understand how the program works, who it's for, and what to expect if you decide to take the next step.

Confidential • Australia-wide online • Start with a free assessment
Couple reading information together
Start here

Is this the right kind of support?

De-Toxic Love is a structured relationship reset for couples who feel stuck in repeated conflict, resentment, emotional distance or uncertainty. It helps you understand the pattern keeping you stuck, break the cycle that's driving it, and build a healthier way forward together.

Is De-Toxic Love designed for couples?

Yes. De-Toxic Love is a couples program. It is designed to help both partners understand the pattern between them, build self-accountability for their side of it, and create a healthier way forward together.

If only one of you is ready to book the Discovery Assessment, that is okay. But the program itself is designed for couples participation.

We've tried counselling and courses before. How is this different?

Counselling often works with the presenting issue of the week. It can take time to move from the immediate conflict into the deeper pattern driving the relationship dynamic.

De-Toxic Love is a structured 42-day reset that goes directly into pattern awareness, in-the-moment tools for de-escalation, and weekly coaching to ensure shifts are implemented, not just understood.

This is not just insight. It is guided application, shared visibility, and self-accountability in real time.

How much time will we need each week?

This program is designed for real couples with busy lives. Most people use small, consistent pockets of time - 10 to 20 minutes a few times per week, plus a 45-minute weekly coaching session.

The lessons are mobile-friendly, so you can engage with them in practical ways across the week. You do not need hours of uninterrupted time. You need consistency.

What kind of support do we get inside the program?

Each partner works through the program content independently using the structured videos and worksheets.

Worksheet responses are automatically emailed to both partners (via a joint email account), creating transparency and visibility around each person's insights, reflections, and effort.

The coaching support happens as a couple, where we work through the patterns together, clarify misunderstandings, and apply the framework to real situations inside the relationship.

The process is designed to increase visibility, reduce misinterpretation, and make each person's experience, effort, and self-accountability clearer.

What if we are in a really bad place right now?

If there is active abuse, coercive control, addiction instability, or current safety risk, specialised support should be prioritised first.

De-Toxic Love is designed for relationships where there is enough stability for structured reflection and behavioural change. Where safety is compromised or crisis is present, a different level of intervention may be more appropriate.

What if we do not finish everything in 6 weeks?

The program is intentionally structured to be followed across the 6 weeks. The sequencing and weekly coaching sessions build on each other, so staying consistent matters.

You receive lifetime access to the material and can revisit any week at any time. However, the strongest results come from engaging with the content as it is released and participating in the weekly coaching process.

Cost, commitment and next steps

What happens before you decide?

The free assessment helps you understand whether De-Toxic Love is the right level of support for your relationship before either of you commits to the program.

How much does the program cost?

This is not a low-commitment course or a casual support program.

Most couples don't need more advice. They need structure, accountability, and a framework that creates sustainable change. In my experience, low-investment support often leads to low engagement, and low engagement rarely shifts long-standing patterns.

Because every relationship dynamic is different, full pricing and payment options are discussed during the Discovery Assessment. This allows you to make an informed and grounded decision about whether this level of support feels right for you both.

Are there payment options?

Yes. If you decide to enrol after your Assessment, you will be able to choose from payment options that suit your situation.

What is your refund policy?

We offer a 100% money-back guarantee when the program is completed as designed.

If both partners fully participate in the 6-week process, attend the weekly coaching sessions and genuinely engage with the framework, but you finish the program feeling just as stuck, confused or uncertain as when you started, you're eligible for a full refund.

Our goal isn't to guarantee that every relationship stays together. It's to help you gain the clarity, self-awareness and practical tools needed to move forward with confidence, whatever that ultimately looks like for your relationship.

Full terms are available in our Money-Back Guarantee.

What if we realise we should not stay together?

This process is about clarity, not fairy-tale endings.

Sometimes it strengthens commitment. Sometimes it clarifies incompatibility. Either way, it moves you out of feeling stuck and into grounded decision-making.

What happens on the Assessment?

It is a short, private session where we identify the pattern your relationship is stuck in, what is driving it, and what a realistic reset plan looks like.

If the program is a fit, we can outline next steps. If it is not, you still leave with clarity.

Do we both need to attend the call?

Not necessarily. One person can book the first session. However, because De-Toxic Love is designed as a couples program, the assessment helps determine whether both partners are likely to be suitable for the process.

What if my partner is not fully convinced yet?

That is common. Many couples begin with one person reaching out first.

The purpose of the Discovery Assessment is to help clarify the pattern, what the program involves, and whether it feels like the right next step for both of you.

Still unsure?

You don't need to decide whether to stay or leave today.

You only need to understand the pattern underneath the arguments, resentment and disconnection.

Book a free Relationship Discovery Assessment to understand what's keeping your relationship stuck and what comes next.

Book My Free Assessment

De-Toxic Love is relationship education, not therapy, crisis support or legal advice. If you're experiencing violence, coercive control or immediate risk, please seek specialist support.