De-Toxic Love - Money-Back Guarantee

Our 100% Money-Back Guarantee

We stand by the quality and impact of the De-Toxic Love: From Resentment to Reconnection program. If you fully participate and don’t experience a meaningful shift in your relationship awareness or connection, you’re entitled to a full refund - no judgment, no hard feelings.

📌 Eligibility Criteria.

  • Complete the full six-week program: all videos, exercises, and worksheets.
  • Attend all scheduled weekly check-in sessions.
  • Engage genuinely in the reflective process and submit worksheets using your provided links.
  • Apply the relationship tools and communication strategies throughout the six weeks.
  • If you enrol as a couple, both partners must complete the program for eligibility.

Refund Window

Refunds may be requested up to 7 days from the end of Week 6.
The guarantee applies only when the program is completed following the scheduled weekly structure.

This guarantee supports those who genuinely participate but feel no meaningful change.

📌 Refund Request Process.

  1. Submit your written request within the 7-day post-program window.
  2. Email [email protected] with the subject line:
    “Money-Back Guarantee Request – [Your Name]”
  3. Provide a brief outline of your experience and confirmation of participation (e.g., worksheet submissions, attendance records).

Requests are reviewed within seven business days. Approved refunds are issued to the original payment method within ten business days.

📌 Important Notes.

  • The guarantee applies only when the entire program is completed.
  • For couples: both partners must complete the full six weeks.
  • The 7-day refund window closes after the scheduled program timeline.
  • The guarantee does not apply to early withdrawal, change of mind, or personal circumstances outside the program.
  • Private counselling or other services are not covered by this policy.

📌 Our Commitment.

This guarantee reflects our commitment to fairness, clarity, and genuine support. If you participate fully and do not experience meaningful change, we will refund your investment in full.

📌 11. Contact Us.

If you have any questions about this Money-Back Guarantee, please contact:

De-Toxic Love Pty Ltd
Email: [email protected]
ABN: 876 942 917 48
South Australia, Australia